Banner Health Center | Fort Collins, CO | Drake Rd.
702A W Drake Rd, Fort Collins, Colorado, 80526
Patients frequently praise the doctors for being attentive and caring, often calling them 'unicorns' in the industry. However, the administrative side is a major headache. Long hold times, billing confusion, and difficulty getting prescriptions filled are common complaints. It is a high-quality medical team struggling with corporate-level administrative issues.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask about new patient fees before your first visit to avoid surprises.
✓ What Works Well
- Attentive and caring doctors
- Excellent bedside manner
- Thorough explanations
✗ Areas to Improve
- Impossible to reach by phone
- Hidden fees and billing issues
- Slow prescription processing
- Why can't I get a human on the phone?
- Are there hidden fees for new patients?
Doctors are amazing, but the office management is a total mess.
Great care, but be prepared for a fight with billing.
I love my doctor, but I hate calling this office.
- Category Health & Medical
- City Fort Collins
- State Colorado
- Postcode 80526
- Country United States
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