Banner Health Center | Mesa, AZ | Crismon Rd.
1917 S Crismon Rd, Mesa, Arizona, 85209
Patients generally appreciate the medical providers, often highlighting specific doctors for their thoroughness and listening skills. However, the administrative side is a major pain point, with frequent complaints about long hold times, scheduling errors, and rude front desk staff. While the clinical care is often described as top-tier, the operational friction is a significant drawback.
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✓ What Works Well
- Knowledgeable and caring doctors
- Thorough examinations
- Clean facility
✗ Areas to Improve
- Unfriendly front desk staff
- Long wait times for appointments
- Poor communication regarding billing
- Why is it so hard to get an appointment?
- Are masks mandatory?
Doctors are great, but the staff needs training.
Billing process is a total mystery.
Wait times are way too long for new patients.
- Category Health & Medical
- City Mesa
- State Arizona
- Postcode 85209
- Country United States
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