Banner Health Clinic | Mesa, AZ | Country Club Dr.
1300 S Country Club Dr, Suite 3, Mesa, Arizona, 85210
Patients appreciate the high availability of providers and the clean, modern facility. While many find the doctors knowledgeable and caring, there is significant frustration regarding the billing system and communication gaps. Some patients feel like just another number in a large system, though others have found long-term, family-like care here.
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Use the patient portal for messaging, but follow up with a phone call if you don't hear back within 48 hours.
✓ What Works Well
- Quick appointment availability
- Clean and spacious facility
- Knowledgeable providers
✗ Areas to Improve
- Outdated paper-based billing
- Poor communication regarding lab results
- Inconsistent front desk service
- How do I access my billing statements online?
- Why is it so hard to get a call back about lab results?
Great doctors, but the billing system is stuck in the past
Efficient check-in but poor follow-up
Good care if you can navigate the system
- Category Health & Medical
- City Mesa
- State Arizona
- Postcode 85210
- Country United States
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