Banner - UMC North Hills Clinic
265 W Ina Rd, Tucson, Arizona, 85704
This clinic is highly regarded for its physical therapy services, with many patients praising the knowledgeable and caring therapists. However, the primary care and administrative side of the clinic receives significant criticism. Patients frequently report long wait times, poor communication, and billing errors. It seems to be a place where the clinical care is strong, but the administrative experience is often frustrating.
We analyze 76 public reviews for Banner - UMC North Hills Clinic using our data models and filter out spam to highlight only authentic feedback.
If you are visiting for physical therapy, you will likely have a great experience; for primary care, be prepared for administrative delays.
✓ What Works Well
- Excellent physical therapy
- Knowledgeable and caring therapists
- Clean facility
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Billing errors
- How do I reach the office directly?
- Is there a patient portal?
- Do you accept my insurance?
Therapists are top-notch
Front desk is disorganized
Billing is a nightmare
- Category Health & Medical
- Neighborhood Northwest Tucson
- City Tucson
- State Arizona
- Postcode 85704
- Country United States
