Banner - University Medicine Internal Medicine Clinic | Phoenix, AZ | 12th St.
1300 N 12th St, Suite 508, Phoenix, Arizona, 85006
Patients generally appreciate the high-quality care and knowledgeable doctors at this clinic. Many feel well-cared for and trust their providers. However, there are consistent complaints about administrative issues, such as scheduling errors, difficulty reaching staff by phone, and poor communication. It is a good clinic for medical care, but the admin side needs improvement.
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Use the patient portal for non-urgent communication to avoid phone wait times.
✓ What Works Well
- High-quality care
- Knowledgeable doctors
- Efficient labs
✗ Areas to Improve
- Scheduling errors
- Poor phone communication
- Admin issues
- Why is it so hard to reach someone?
- Are the doctors consistent?
Great doctors, bad admin
Very thorough care
Communication is lacking
- Category Health & Medical
- City Phoenix
- State Arizona
- Postcode 85006
- Country United States
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