Banner - University Medicine Orthopedics Clinic | Tucson, AZ | Ajo Way
2800 E Ajo Way, Suite 200, Tucson, Arizona, 85713
Patients generally report high satisfaction with the orthopedic surgeons, often praising their expertise and bedside manner. However, there are significant complaints regarding the administrative side, including scheduling errors, long wait times for referrals, and poor communication from the billing department. It is a highly regarded clinical team hampered by administrative challenges.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are waiting on a referral, follow up with your insurance company directly to ensure the clinic has submitted the necessary paperwork.
✓ What Works Well
- Highly skilled surgeons
- Professional and knowledgeable clinical staff
- Effective treatment plans
✗ Areas to Improve
- Poor administrative communication
- Scheduling and referral delays
- Billing department issues
- How long is the wait for a referral?
- Are they accepting new patients?
Clinical care is top-notch
Administrative processes need improvement
Great outcomes for surgeries
- Category Health & Medical
- City Tucson
- State Arizona
- Postcode 85713
- Country United States
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