Banner - University Medicine Primary Care Clinic | Marana, AZ | Cortaro Rd.
8020 N Cortaro Rd, Ste 150, Tucson, Arizona, 85743
This clinic has a very mixed reputation. While some patients love their specific doctors, there is a pervasive issue with scheduling, long wait times, and administrative errors. Many patients feel dehumanized by the central scheduling system and report difficulty getting appointments with their preferred providers. The clinical care is often described as good, but the administrative hurdles are a major deterrent.
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If you have a complex medical need, be prepared to be persistent with the referral department.
✓ What Works Well
- Some excellent individual doctors
- Clean and modern facility
- Helpful front desk staff
✗ Areas to Improve
- Extremely difficult scheduling
- Long wait times for appointments
- Poor communication from referral department
- Why is it so hard to see my own doctor?
- How can I get a referral processed faster?
The doctors are great, but the system is broken.
I've been waiting months for an appointment.
The front desk is friendly, but the central scheduling is a nightmare.
- Category Health & Medical
- City Tucson
- State Arizona
- Postcode 85743
- Country United States
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