Banner - University Medicine Primary Care Clinic | Tucson, AZ | Sunrise Dr.
6860 E Sunrise Dr, #100, Tucson, Arizona, 85750
This clinic faces significant challenges with administrative efficiency and patient access. While many patients praise the individual doctors for their care and professionalism, the long wait times for appointments, frequent cancellations, and poor communication from the front office are major sources of frustration. It is a clinic where the medical care is good, but the system is broken.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent issue, don't rely solely on the central call center; try to visit the office in person if possible.
✓ What Works Well
- Knowledgeable and caring doctors
- Clean facility
- Good follow-up
✗ Areas to Improve
- Extremely long wait times
- Frequent appointment cancellations
- Poor front desk communication
- Why is the wait so long?
- Why was my appointment canceled?
- How do I reach the office directly?
Great doctor, terrible system
Impossible to get an appointment
Staff is rude
- Category Health & Medical
- City Tucson
- State Arizona
- Postcode 85750
- Country United States
readers daily.