Banner Urgent Care | Mesa, AZ | McKellips Rd
1908 E McKellips Rd, Mesa, Arizona, 85203
Patients are split on their experience. Many praise the medical staff for being kind and knowledgeable, especially Dr. Miranda. However, the front desk and billing department receive heavy criticism for being rude and incompetent. Wait times are a major pain point, with many feeling that online reservations are not honored. Overall, the clinical care is often seen as spot on, but the administrative side is a mess.
We analyze 71 public reviews for Banner Urgent Care | Mesa, AZ | McKellips Rd using our data models and filter out spam to highlight only authentic feedback.
Book your appointment online, but expect to wait regardless; bring your own insurance documentation to avoid billing headaches.
✓ What Works Well
- Knowledgeable and kind medical providers
- Easy online scheduling
- Clean facility
✗ Areas to Improve
- Incompetent billing department
- Long wait times despite appointments
- Rude front desk staff
- Why are wait times so long with an appointment?
- How do I resolve billing errors?
- Is there rapid testing available?
Billing department is a total disaster.
Dr. Miranda is a gem.
Front desk needs a serious attitude adjustment.
- Category Health & Medical
- City Mesa
- State Arizona
- Postcode 85203
- Country United States
