140 Capital Dr, Ste 110, Knoxville, Tennessee, 37922
Baptist Eye Surgeons is highly regarded for its clinical expertise and successful surgical outcomes. Patients frequently praise the doctors for their thoroughness and professionalism. However, the practice is consistently criticized for long wait times and administrative inefficiencies. While the medical care is top-notch, the patient experience is often dampened by the time spent in the office and occasional communication lapses.
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If you have a complex eye condition, the expertise here is worth the wait, but plan for a long appointment.
✓ What Works Well
✗ Areas to Improve
My vision is perfect now, but the wait was long.
Great doctors, but the office needs better scheduling.
Professional care, but I felt rushed during my visit.