Baptist Health Primary Care | Kendall (Kendall Breeze)
12314 SW 127th Ave, Miami, Florida, 33186
Patients generally appreciate the doctors at this location, citing them as caring and thorough. However, there is a significant amount of frustration regarding the administrative side, specifically with phone communication, referral processing, and follow-ups. Many feel the office is understaffed or poorly managed.
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Follow up on referrals in person if you don't hear back within 48 hours.
✓ What Works Well
- Caring doctors
- Clean facility
- Same-day appointments
✗ Areas to Improve
- Poor phone communication
- Referral delays
- Administrative errors
- How do I get a referral?
- Why is it so hard to reach someone?
Dr. Menendez is great, but the staff is difficult.
Great doctors, but the system is broken.
Efficient when you finally get in.
- Category Health & Medical
- City Miami
- State Florida
- Postcode 33186
- Country United States
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