Baptist Medical Center Nassau
1250 S 18th St, Fernandina Beach, Florida, 32034
This hospital is generally well-regarded for its friendly and professional staff, with many patients feeling well-cared for. However, there are significant concerns regarding administrative communication, particularly with referrals and billing. While the clinical care is often praised, the administrative hurdles can be a major source of frustration for patients.
We analyze 70 public reviews for Baptist Medical Center Nassau using our data models and filter out spam to highlight only authentic feedback.
If you have a referral issue, try to speak with the department manager directly rather than relying on the general phone line.
✓ What Works Well
- Friendly and professional staff
- Clean and modern facility
- Efficient lab services
✗ Areas to Improve
- Administrative communication issues
- Billing and insurance problems
- Occasional long wait times
- How do I get my results?
- Why is my bill so high?
- How do I schedule a follow-up?
Staff is kind and professional.
Billing is a headache.
Great care, but administrative issues.
- Category Health & Medical
- Neighborhood Fernandina Beach
- City Fernandina Beach
- State Florida
- Postcode 32034
- Country United States
