3091 Kirby Whitten Rd, Bartlett, Tennessee, 38134
Baptist Medical Group in Bartlett is generally praised for its friendly staff and caring doctors. Many patients have been with the practice for years and feel well-supported. However, there are consistent reports of administrative frustration, including long wait times, difficulty getting follow-up calls, and issues with referral processing. It is a solid choice for clinical care, provided you are patient with the administrative side.
If you need a referral, follow up with the office a few days after your visit to ensure it has been sent.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office is mismanaged.
I've been coming here for years and love the care.
Communication regarding referrals needs improvement.