Health & Medical · Gastroenterology

Baptist Medical Group-GI Specialists Foundation-Memphis

80 Humphreys Center, Ste 210, Memphis, Tennessee, 38120

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

The practice receives mixed reviews. While many patients praise the medical expertise of doctors like Dr. Bierman and Dr. Smith, there is significant frustration regarding administrative issues, specifically long wait times, difficulty reaching the office by phone, and appointment cancellations. Some patients feel the care is rushed, while others find the staff and practitioners to be compassionate and thorough.

Our Review Process
20
Most Relevant
9
Newest
20
Highest
19
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 45/100
Pro Tip

Use the patient portal for communication, but be prepared for potential delays.

Specialized GI care
High demand, long wait times
Pros & Cons

✓ What Works Well

  • Knowledgeable medical staff
  • Beautiful facility
  • Some doctors have great bedside manner

✗ Areas to Improve

  • Poor phone communication
  • Frequent appointment cancellations
  • Long wait times
Frequently Asked Questions
  • How do I get a call back?
  • Why was my appointment canceled?
  • Are the test results explained clearly?
User Feedback

Dr. Bierman is a wonderful doctor.

Administrative staff needs improvement.

Care can feel rushed.

Location Details
Street: 80 Humphreys Center, Ste 210
Neighborhood: Humphreys Center
City: Memphis
State: Tennessee
Postcode: 38120
Country: United States
Location
80 Humphreys Center Ste 210, Memphis, TN 38120
Quick Info
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