Baptist Neighborhood Hospital – Schertz
16977 I-35, Schertz, Texas, 78154
This hospital is often praised for its cleanliness, friendly staff, and quick service, making it a preferred choice for many in the community. However, there are significant concerns about billing transparency, occasional long wait times, and some reports of dismissive or rude behavior from specific staff members.
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Always ask for a clear explanation of costs and insurance coverage before any non-emergency procedures.
✓ What Works Well
- Clean facility
- Friendly staff
- Quick service
✗ Areas to Improve
- Billing transparency
- Occasional long waits
- Inconsistent staff behavior
- Why is my bill so high?
- How long is the wait?
- Do you accept my insurance?
Great care when it works
Billing is a nightmare
Staff is mostly wonderful
- Category Health & Medical
- City Schertz
- State Texas
- Postcode 78154
- Country United States
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