Baptist Neurology Group - Beaches Office
1370 13th Ave S, Suite 215, Jacksonville Beach, Florida, 32250
Patients generally rave about the doctors' expertise and bedside manner, often calling them thorough and attentive. However, the office staff frequently draws fire for poor communication, long wait times, and difficulty scheduling. While the medical care is top-notch, the administrative side feels like a real headache for many. It is a classic case of great doctors hampered by a clunky front office.
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If you need a quick response, try the patient portal instead of calling, though even that can be hit or miss.
✓ What Works Well
- Highly knowledgeable and empathetic doctors
- Thorough medical explanations
- Professional nursing staff
✗ Areas to Improve
- Difficult to reach by phone
- Long wait times for appointments
- Inconsistent administrative follow-up
- Why is it so hard to get someone on the phone?
- Are the doctors worth the long wait for an appointment?
Doctors are spot on with care
Front office needs a serious overhaul
Worth the drive for the quality of care
- Category Health & Medical
- City Jacksonville Beach
- State Florida
- Postcode 32250
- Country United States
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