Baptist Primary Care - Airport
524 Skymarks Dr, Suite 1, Jacksonville, Florida, 32218
Patients are deeply divided regarding their experience at this clinic. Many laud the doctors for their attentive, non-judgmental care and genuine listening skills. However, a significant number of reviews point to severe administrative failures, including long wait times, poor communication, and billing disputes. It is a place where the clinical care is often excellent, but the front-office experience can be a real headache.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Bring your own records and follow up on referrals personally to avoid administrative delays.
✓ What Works Well
- Doctors are attentive and listen well
- Clean and professional environment
- Compassionate bedside manner
✗ Areas to Improve
- Long wait times for appointments
- Poor administrative follow-through on referrals
- Billing and insurance communication issues
- How long is the typical wait time?
- Do they accept cash-pay patients?
The doctors are top-notch, but the front desk staff needs better training.
I felt heard and respected during my visit.
The administrative side is a mess and makes it hard to get referrals.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32218
- Country United States
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