Health & Medical · Primary Care

Baptist Primary Care - Intracoastal West

14011 Beach Blvd, STE 230, Jacksonville, Florida, 32250

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

Patients generally have a positive view of the medical care here, with many praising the doctors for being thorough and kind. However, the administrative side—specifically phone responsiveness—is a major pain point for many, leading to frustration.

Our Review Process
20
Most Relevant
12
Newest
20
Highest
16
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

The office is highly rated for care, but be patient with the phone system; persistence is key.

Modern facility
MyChart integration
Pros & Cons

✓ What Works Well

  • Attentive and thorough doctors
  • Clean and modern office
  • Efficient appointment flow

✗ Areas to Improve

  • Difficulty reaching staff by phone
  • Long hold times
  • Occasional rude front desk interactions
Frequently Asked Questions
  • Why is it so hard to get someone on the phone?
  • Is this office accepting new patients?
User Feedback

Doctors are excellent

Phone system is frustrating

Staff is professional when you get through

Location Details
Street: 14011 Beach Blvd, STE 230
Neighborhood: Intracoastal West
City: Jacksonville
State: Florida
Postcode: 32250
Country: United States
Location
14011 Beach Blvd STE 230, Jacksonville, FL 32250
Quick Info
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