Baptist Primary Care - Mandarin North
10601 San Jose Blvd, 1401, Jacksonville, Florida, 32257
This practice has a mixed reputation. Many patients love their specific doctors, citing thoroughness and compassion. However, there are frequent, intense complaints about the office staff, long wait times, and poor communication. Some patients feel that the administrative barriers are a significant hindrance to accessing the care they need.
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If you have an urgent need, try to use the patient portal or arrive early to avoid the long phone wait times.
✓ What Works Well
- Thorough and compassionate doctors
- Convenient in-office services
- Friendly clinical staff
✗ Areas to Improve
- Rude and incompetent office staff
- Long wait times
- Poor communication and follow-up
- How do I get a prescription refill?
- Why is the wait time so long?
The doctors are great, but the office staff is a nightmare.
I love Dr. Calhoun, she's very thorough.
The phone system is impossible to navigate.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32257
- Country United States
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