110 Hampton Point Dr, St. Augustine, Florida, 32092
Patients appreciate the convenience of having lab services on-site and generally praise the clinical staff for being attentive. The facility is noted for being clean and well-organized. Conversely, there is a recurring theme of frustration regarding billing errors and perceived incompetence from the front desk staff. While the doctors receive high marks, the administrative side often leaves patients feeling like just another number.
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Always double-check your billing codes before leaving the office to avoid insurance headaches.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the front office is a mess.
Billing department is hard to reach.
Convenient location for St. Johns residents.