Bard Optical - Peoria Knoxville
8309 Knoxville Ave, empty, Peoria, Illinois, 61615
Bard Optical in Peoria has a very mixed reputation. While some patients appreciate the doctors, particularly Dr. Jensen, there are numerous complaints about the office staff, billing practices, and communication. Many patients report feeling frustrated by rude service, difficulty reaching the office, and issues with insurance and billing. It seems to be a place where the clinical experience is often overshadowed by administrative and customer service challenges.
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If you have billing questions, try to resolve them in person or via email, as phone communication can be unreliable.
✓ What Works Well
- Some very kind and knowledgeable doctors
- Good clinical care
- Modern facility
✗ Areas to Improve
- Rude and unhelpful office staff
- Frustrating billing and communication
- Difficulty reaching the office by phone
- Why is the billing so confusing?
- How can I reach the office?
Great doctors, terrible admin
Frustrating communication
Inconsistent service
- Category Health & Medical
- City Peoria
- State Illinois
- Postcode 61615
- Country United States
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