Bard Optical - Peoria Metro Centre
4620 N University St, Peoria, Illinois, 61614
Bard Optical in Peoria is a mixed bag. Many patients are very happy with the clinical care, particularly from Dr. Patel, who is described as kind and knowledgeable. However, there are frequent complaints about poor customer service, long wait times, and administrative issues. It seems to be a practice where the doctors are excellent, but the office management needs significant improvement.
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✓ What Works Well
- Kind and knowledgeable doctors
- Friendly and accommodating staff
- Thorough eye exams
✗ Areas to Improve
- Poor customer service
- Long wait times
- Administrative issues
- How long is the wait for an appointment?
- Are they good with children?
- Is the staff responsive to urgent needs?
The doctor is great, but the office administration is a mess.
They really know what they are doing.
I feel like I'm in very good hands.
- Category Health & Medical
- City Peoria
- State Illinois
- Postcode 61614
- Country United States
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