1309 W 4th St, Mountain View, Missouri, 65548
Barn Hollow Veterinary Services is a well-known clinic with a dedicated following, but it faces significant criticism regarding its front-desk staff and emergency communication. While many clients praise the vets for their skill and dedication, others report feeling dismissed or treated poorly by administrative staff. It is a clinic where the medical care is often highly rated, but the customer service experience is inconsistent.
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If you have an emergency, call ahead and be prepared to be persistent if you don't get an immediate response.
✓ What Works Well
✗ Areas to Improve
The vets are amazing, but the front office is a struggle.
They saved my pet's life, but the service was stressful.
Great medical care, but be prepared for a rough customer service experience.