Retail & Malls · Bookstore

Barnes & Noble

1701 Mallory Ln, Brentwood, Tennessee, 37027

Google Maps Updated: 20 May 2026
Authenticity Score: 84/100
About

This Barnes & Noble is a favorite local spot, loved for its cozy atmosphere, great selection, and helpful staff. The cafe is a popular place to relax and read. While some customers have had issues with online orders or occasional rude service, most find it a wonderful place to spend time.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Barnes & Noble using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 90/100
Crowd Management 85/100
Pro Tip

If you can't find a book, ask a staff member; they are often happy to check other locations.

Cafe Available
Great Selection
Pros & Cons

✓ What Works Well

  • Cozy atmosphere
  • Great selection of books
  • Helpful staff

✗ Areas to Improve

  • Issues with online orders
  • Occasional rude service
  • Membership auto-renewal concerns
Frequently Asked Questions
  • Is the cafe open?
  • Do you have this book in stock?
  • Can I get a membership discount?
User Feedback

A literary oasis in Brentwood.

Great place to relax with a coffee.

Staff is usually very knowledgeable.