Education · Bookstore

Barnes & Noble

300 Neshaminy Mall, Bensalem, Pennsylvania, 19020

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

This Barnes & Noble is a popular spot in the mall, appreciated for its wide selection and cafe. While many customers have positive experiences with the staff, there are notable complaints about customer service and pricing. It's a reliable place to find books, but some visitors feel the service could be more consistent.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Barnes & Noble using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Teaching Quality 70/100
Campus Facilities 75/100
Pro Tip

Check your receipt for Starbucks discounts after shopping.

Selection: Excellent
Accessibility: Good
Pros & Cons

✓ What Works Well

  • Wide variety of books and media
  • Nice cafe atmosphere
  • Accessible location

✗ Areas to Improve

  • Inconsistent customer service
  • High prices
  • Occasional rude staff
Frequently Asked Questions
  • Do they have a good vinyl selection?
  • Is the cafe good?
  • Why are prices so high?
User Feedback

Great selection, service varies

Love the cafe

Prices are a bit steep