151 Worcester Rd, Barre, Massachusetts, 01005
The clinic is a mixed bag, with many patients loving their specific doctors but feeling frustrated by the administrative system. Long wait times, difficulty reaching staff by phone, and poor communication regarding referrals are common complaints. While the medical care itself is often described as high-quality, the operational side of the practice is a major pain point for many.
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Use the MyChart portal for non-urgent requests, as phone lines are frequently overwhelmed.
✓ What Works Well
✗ Areas to Improve
Love my doctor, hate the phone system.
The staff is burnt out and it shows.
Great care if you can actually get in.