Health & Medical · General Dentistry

Bartram Family Dental Care

13720 Old St Augustine Rd, Suite 5, Jacksonville, Florida, 32258

Google Maps Updated: 14 May 2026
Authenticity Score: 78/100
About

This practice has a mixed reputation. Many patients praise the friendly staff and efficient service, particularly for cleanings and routine care. However, there are significant concerns regarding billing transparency, upselling, and occasional unprofessionalism. It is a practice where experiences can vary widely depending on the specific provider and administrative interaction.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
20
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 76/100
Admin Efficiency 62/100
Pro Tip

Always get a clear, written estimate for any treatment plan before proceeding.

Convenient location
Mixed reviews
Pros & Cons

✓ What Works Well

  • Friendly and efficient staff
  • Convenient location
  • Good for routine care

✗ Areas to Improve

  • Billing transparency issues
  • Upselling concerns
  • Inconsistent provider experiences
Frequently Asked Questions
  • Do you accept my insurance?
  • Is the office good for anxious patients?
User Feedback

The hygienists are great.

Billing can be a bit of a mess.

Mixed experiences with different dentists.

Location Details
Street: 13720 Old St Augustine Rd, Suite 5
Neighborhood: Jacksonville
City: Jacksonville
State: Florida
Postcode: 32258
Country: United States
Location
13720 Old St Augustine Rd Ste 5, Jacksonville, FL 32258
Quick Info
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