38-08 Union St, Suite 10B, Flushing, New York, 11354
Basicare Medical is highly regarded for its effective allergy treatments and professional medical staff. Patients appreciate Dr. Luo's expertise and the friendly nature of the team. However, there are recurring complaints about billing transparency, rigid appointment policies, and occasional rudeness from the front desk staff. It is a solid choice for allergy care if you are prepared for the administrative side.
Always ask for a written cost estimate before any testing and clarify the office's late arrival policy.
✓ What Works Well
✗ Areas to Improve
Dr. Luo is the best allergist in town.
The billing process is confusing and expensive.
The staff is friendly, but the front desk can be rigid.