BASS Medical Group - Neurology
575 Lennon Ln, Suite 152, Walnut Creek, California, 94598
Patients generally have high praise for the doctors, who are described as thorough, compassionate, and knowledgeable. The medical care is top-tier, but the administrative side can be frustrating. Long wait times for appointments and issues with front-desk staff are common complaints. It's a place where the medical expertise is excellent, but you might need some patience with the office logistics.
We analyze 78 public reviews for BASS Medical Group - Neurology using our data models and filter out spam to highlight only authentic feedback.
Be prepared for long lead times when booking appointments and keep a record of all your communications with the office.
✓ What Works Well
- Excellent and thorough doctors
- Compassionate and knowledgeable care
- Professional medical staff
✗ Areas to Improve
- Long wait times for appointments
- Occasional rude front-desk staff
- Communication and scheduling issues
- How long is the wait for an appointment?
- Do you offer telemedicine?
- Why is it so hard to reach the office?
Doctors are amazing, but the office is hard to deal with.
Thorough care, but be prepared for long waits.
Great medical team, just wish the admin side was better.
- Category Health & Medical
- City Walnut Creek
- State California
- Postcode 94598
- Country United States
