Bassett Services: Heating, Cooling, Plumbing, & Electrical
906 S State Rd 39, Lebanon, Indiana, 46052
Bassett Services is a well-known local provider with a mixed reputation. Many customers praise their thoroughness, professionalism, and the quality of their technicians. However, there are frequent complaints about high pricing, lack of transparency in billing, and poor communication regarding project timelines. It's a company that offers a wide range of services but requires careful management of expectations.
We analyze 75 public reviews for Bassett Services: Heating, Cooling, Plumbing, & Electrical using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed, itemized quote before work begins to avoid surprise costs.
✓ What Works Well
- Thorough and knowledgeable technicians
- Wide range of services (HVAC, Plumbing, Electrical)
- Professional and courteous staff
✗ Areas to Improve
- High pricing compared to competitors
- Lack of billing transparency
- Poor communication on project timelines
- Do you offer free estimates?
- What is included in your maintenance membership?
- Why is the labor cost so high?
They are great, but very expensive.
The technician was very detailed and thorough.
Get a written estimate before work starts.
- Category Home Services
- City Lebanon
- State Indiana
- Postcode 46052
- Country United States
