Bastrop Orthopedic Sports Medicine Doctor J. Michael Bennett, MD, PA
150 Settlement Dr, b, Bastrop, Texas, 78602
Dr. Bennett is widely regarded as a highly skilled surgeon with a great bedside manner. Patients appreciate his ability to explain complex issues in plain English. However, the office staff is frequently criticized for being inefficient, slow to return calls, and poor at scheduling. It is a classic case of a great doctor hampered by a disorganized front office.
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Be prepared to follow up repeatedly with the office staff to ensure your surgery or tests are actually scheduled.
✓ What Works Well
- Excellent surgical outcomes
- Clear explanations
- Patient-focused care
✗ Areas to Improve
- Long wait times
- Poor phone responsiveness
- Disorganized scheduling
- Does he accept my insurance?
- Why is it so hard to get a call back?
Dr. Bennett is a top-tier surgeon.
The office needs a serious overhaul in communication.
Expect to wait a while, but the care is worth it.
- Category Health & Medical
- City Bastrop
- State Texas
- Postcode 78602
- Country United States
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