Retail & Malls · Beauty Store

Bath & Body Works

1229 W Morton Ave, Jacksonville, Illinois, 62650

Google Maps Updated: 18 May 2026
Authenticity Score: 85/100
About

This store is a favorite for many, with customers praising the wide selection of scents and helpful staff. It is a go-to for gifts and personal treats. While some customers have had issues with stock or service, most find it to be a pleasant shopping experience. The app is highly recommended for coupons and deals.

Our Review Process
20
Most Relevant
9
Newest
20
Highest rating
10
Lowest rating

We analyze 59 public reviews for Bath & Body Works using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 80/100
Crowd Management 70/100
Pro Tip

Download the app for exclusive coupons and to track sales.

Wide selection
Frequent sales
Pros & Cons

✓ What Works Well

  • Wide selection of scents
  • Helpful and friendly staff
  • Great coupons and deals

✗ Areas to Improve

  • Can get very crowded
  • Occasional stock issues
  • Some staff can be rude
Frequently Asked Questions
  • Are there any sales?
  • Do they have refills?
  • Is the store crowded?
User Feedback

Love the candles

Great customer service

Always find good deals