Health & Medical · ENT Medical Group

Bay Area ENT Medical Group

13847 E 14th St, Suite 200, San Leandro, California, 94578

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients generally praise Dr. Wu and the clinical team for their expertise and clear communication. While many find the care life-changing, a segment of patients reports frustration with administrative hurdles and occasional dismissive bedside manner. The office is often described as efficient, though some feel rushed during appointments. Overall, the clinical outcomes are highly regarded despite some operational friction.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
17
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 65/100
Pro Tip

Mentioning specific symptoms clearly helps the staff prioritize your appointment slot.

High surgical success
Mixed administrative reliability
Pros & Cons

✓ What Works Well

  • High clinical expertise
  • Clear explanations
  • Prompt appointments

✗ Areas to Improve

  • Administrative issues
  • Inconsistent bedside manner
  • System errors
Frequently Asked Questions
  • Do they accept Medicaid?
  • How long is the wait for an appointment?
User Feedback

Dr. Wu is spot on with diagnoses

Staff can be rude when systems fail

Great bang for the buck in terms of care quality

Location Details
Street: 13847 E 14th St, Suite 200
Neighborhood: San Leandro
City: San Leandro
State: California
Postcode: 94578
Country: United States
Location
13847 E 14th St #200, San Leandro, CA 94578
Quick Info
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