Bay Area Family Physicians
34301 23 Mile Rd, Suite 100, New Baltimore, Michigan, 48047
This practice is highly valued by long-term patients who feel like family. However, there is a recurring theme of frustration with the front office staff, particularly regarding scheduling and communication. When the office works, it is excellent, but when it doesn't, it can be very difficult for patients.
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✓ What Works Well
- Caring and attentive providers
- Low wait times in office
- Family-oriented care
✗ Areas to Improve
- Difficult to reach by phone
- Strict and sometimes rigid policies
- Inconsistent front office staff
- Why can't I get a call back?
- Are they accepting new patients?
The doctors are amazing, but the front office is a struggle.
I feel like family here, not just a number.
Scheduling is a nightmare, but the care is worth it.
- Category Health & Medical
- City New Baltimore
- State Michigan
- Postcode 48047
- Country United States
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