BayCare Clinic Pain & Rehab Medicine
2845 Greenbrier Rd, Green Bay, Wisconsin, 54311
The pain management clinic at BayCare is generally well-regarded for its caring and knowledgeable staff. Patients often praise Dr. Chen and his team for their effectiveness in treating pain. However, there are significant complaints regarding administrative issues, such as long hold times, referral delays, and strict cancellation policies. While the clinical care is strong, the administrative side can be a source of frustration for many.
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If you have trouble reaching the office, try contacting your referring physician to help expedite the referral process.
✓ What Works Well
- Effective pain management treatments
- Caring and knowledgeable doctors
- Professional and courteous staff
✗ Areas to Improve
- Long hold times on the phone
- Strict cancellation policies
- Delays in referral processing
- Why is it so hard to get an appointment?
- Are the doctors empathetic?
- What are the cancellation policies?
Dr. Chen is a miracle man.
The clinical care is great, but the office is a headache.
They really helped me with my pain.
- Category Health & Medical
- City Green Bay
- State Wisconsin
- Postcode 54311
- Country United States
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