Bayfront Dental PC- Shaesta Najeem DDS
3101 W Ridge Rd, #120, Rochester, New York, 14626
Dr. Najeem is highly praised by many for her skill, speed, and empathy, especially with anxious patients. However, there is a recurring theme of complaints regarding the front desk staff, billing errors, and communication issues. The practice is a lifeline for many, but the administrative side is a frequent source of stress.
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✓ What Works Well
- Dr. Najeem is skilled, fast, and empathetic
- Great with anxious patients and children
- Accepts Medicaid, providing essential access
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Frequent billing errors and lack of transparency
- Poor communication and long wait times
- Why was I charged for services I didn't receive?
- Why is it so hard to get a call back?
The dentist is a saint, but the staff is a nightmare.
I love the care, but the billing issues are constant.
They are the only ones who would see me, but the service is stressful.
- Category Health & Medical
- City Rochester
- State New York
- Postcode 14626
- Country United States
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