Health & Medical · Clinic

Baylor Scott & White Clinic - Austin North Burnet

2608 Brockton Dr, Austin, Texas, 78758

Google Maps Updated: 20 May 2026
Authenticity Score: 68/100
About

The clinic has a very mixed reputation. Many patients praise individual doctors for their compassion and thoroughness. However, there are frequent complaints about administrative issues, including long wait times, poor communication, billing errors, and difficulty scheduling appointments. The facility is often seen as efficient for routine care but lacking for more complex needs.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Baylor Scott & White Clinic - Austin North Burnet using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 75/100
Admin Efficiency 30/100
Pro Tip

If you have a complex medical issue, be prepared to advocate for yourself and follow up frequently with the office.

Primary care
Urgent care
Pros & Cons

✓ What Works Well

  • Compassionate and thorough doctors
  • Clean and modern facility
  • Efficient for routine care

✗ Areas to Improve

  • Long wait times
  • Poor administrative communication
  • Billing and insurance issues
Frequently Asked Questions
  • Why is it so hard to schedule an appointment?
  • Are the wait times always this long?
  • How do I resolve a billing error?
User Feedback

My doctor is great, but the office is a mess.

The billing department is a nightmare.

Professional and caring team.