Baylor Scott & White Clinic - College Station Rock Prairie
800 Scott & White Dr, College Station, Texas, 77845
The clinic receives mixed feedback, with a strong divide between clinical care and administrative operations. Many patients appreciate the expertise of specific providers, yet a significant number report feeling neglected due to poor communication, long wait times, and billing confusion. The OBGYN department, in particular, faces heavy criticism for scheduling failures and lack of transparency.
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✓ What Works Well
- Access to integrated specialty care
- Some highly skilled and compassionate doctors
- Clean and modern facilities
✗ Areas to Improve
- Extremely poor communication and follow-up
- Scheduling errors and frequent cancellations
- Perceived lack of empathy from nursing staff
- Why was my appointment canceled without notice?
- How can I get a call back from the nursing staff?
- Is this clinic accepting new patients with my insurance?
Administrative dysfunction overshadows clinical quality
Patients feel like a number rather than a person
Urgent care and OBGYN departments need significant improvement
- Category Health & Medical
- City College Station
- State Texas
- Postcode 77845
- Country United States
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