Baylor Scott & White Clinic - Killeen - Harker Heights
5702 E Central Texas Expy, Killeen, Texas, 76543
This clinic has highly polarized reviews. Many patients praise specific doctors for their care, while a large number of reviews highlight extreme frustration with the phone system, rude front desk staff, and poor administrative follow-up. It seems to be a difficult place to navigate for many.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching the office by phone, try using the patient portal or visiting in person for urgent matters.
✓ What Works Well
- Some excellent providers
- Convenient location
- Efficient check-in process
✗ Areas to Improve
- Impossible to reach by phone
- Rude front desk staff
- Poor administrative follow-up
- Why does no one answer the phone?
- How do I get my referrals?
Great doctor, but the office staff is a nightmare.
I love my provider, but the administrative side is awful.
Impossible to get an appointment.
- Category Health & Medical
- City Killeen
- State Texas
- Postcode 76543
- Country United States
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