Baylor Scott & White Clinic - Round Rock 425 University
425 University Blvd, Round Rock, Texas, 78665
Patients are deeply frustrated with the billing department, citing hidden fees, double billing, and poor communication. While many patients praise the individual doctors and nurses for their care and expertise, the administrative and financial side of the clinic is a major pain point that overshadows the medical care for many.
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Verify all billing codes and facility fees before your appointment to avoid surprise charges.
✓ What Works Well
- Excellent and caring doctors
- Comprehensive services
- Clean facility
✗ Areas to Improve
- Deceptive billing practices
- Difficult to reach staff
- Hidden facility fees
- Why am I being billed for a preventative visit?
- How do I reach the billing department?
Doctors are great, but the billing is a nightmare.
They charge for everything, even preventative care.
Hard to get a live person on the phone.
- Category Health & Medical
- City Round Rock
- State Texas
- Postcode 78665
- Country United States
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