Baylor Scott & White Family Health Center - Mesquite
1575 I-30, empty, Mesquite, Texas, 75150
This Baylor Scott & White location is generally well-regarded for its medical staff, with many patients praising the doctors for their compassion and thoroughness. However, the clinic suffers from significant administrative issues, including poor call center communication, billing errors, and long wait times. It is a clinic where the medical care is excellent, but the administrative side often causes frustration.
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Schedule appointments in person if possible to avoid call center issues.
✓ What Works Well
- Compassionate and thorough doctors
- Clean and modern facility
- Friendly medical staff
✗ Areas to Improve
- Poor call center communication
- Billing and insurance errors
- Long wait times
- Why is it so hard to reach someone?
- How do I resolve this billing error?
Great doctors, but the admin side is a mess.
Love the care, but the wait times are frustrating.
Excellent medical team, but the call center needs training.
- Category Health & Medical
- City Mesquite
- State Texas
- Postcode 75150
- Country United States
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