Baylor Scott & White Family Medicine - Highland Village
2900 Village Pkwy, Suite 300, Highland Village, Texas, 75077
Patients generally have a very positive experience with the providers at this location, frequently citing Dr. Looney and Cassie Seitz for their excellent bedside manner and thoroughness. The office is described as welcoming and efficient. Some patients have expressed frustration with billing practices and the online portal, which can be difficult to navigate.
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Clarify if your visit is strictly preventive to avoid unexpected billing codes.
✓ What Works Well
- Excellent bedside manner
- Thorough and attentive providers
- Friendly and welcoming staff
✗ Areas to Improve
- Frustrating online portal
- Unexpected billing charges
- Occasional long wait times
- How do I access the patient portal?
- Why was I charged for a preventive visit?
Dr. Looney is a fabulous PCP.
Great care, but the billing system is confusing.
The staff is very efficient and kind.
- Category Health & Medical
- City Highland Village
- State Texas
- Postcode 75077
- Country United States
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