Baylor Scott & White Hillcrest Marketplace Clinic
2304 Marketplace Dr, Waco, Texas, 76711
This clinic is a popular choice for urgent care in Waco, with many patients appreciating the quick service and friendly staff. However, there are significant concerns regarding billing practices, phone accessibility, and occasional dismissive behavior from staff. It is a convenient option, but patients should be prepared for potential administrative hurdles.
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Keep copies of all your payment receipts, as billing errors are frequently reported by patients.
✓ What Works Well
- Fast service
- Friendly and caring staff
- Clean facility
✗ Areas to Improve
- Billing and insurance issues
- Difficulty reaching the office by phone
- Inconsistent staff professionalism
- Why can't I get anyone on the phone?
- Are the billing charges accurate?
Great for quick needs.
Billing is a nightmare.
Staff is hit or miss.
- Category Health & Medical
- City Waco
- State Texas
- Postcode 76711
- Country United States
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