1650 W College St, Grapevine, Texas, 76051
The ER experience at Baylor Scott & White Grapevine is highly variable. Many patients praise the medical staff for their professionalism, compassion, and efficiency, especially in critical situations. However, there are significant complaints about long wait times, poor communication, billing issues, and occasional staff rudeness. It is a facility where the quality of care can depend heavily on the specific staff on duty.
If you have a non-life-threatening issue, be prepared for a potentially long wait in the ER.
✓ What Works Well
✗ Areas to Improve
The medical staff was great.
The wait time was way too long.
Billing was a nightmare.