Baylor Scott & White Medical Center - Sunnyvale
231 S Collins Rd, Sunnyvale, Texas, 75182
Baylor Scott & White Medical Center - Sunnyvale receives highly polarized reviews. While some patients report excellent care from specific doctors and nurses, there is a significant volume of complaints regarding long wait times, poor communication, cleanliness, and unprofessional staff in the ER. Many patients feel the facility is disorganized and lacks a sense of urgency.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a non-emergency issue, consider an urgent care center instead of the ER to avoid long waits and potential frustration.
✓ What Works Well
- Some excellent individual doctors and nurses
- Convenient location
- Clean facility in some areas
✗ Areas to Improve
- Long wait times in the ER
- Poor communication and lack of urgency
- Concerns about cleanliness and professionalism
- Why is the wait time so long?
- Can I get a clear explanation of my bill?
The ER experience was a nightmare; I felt ignored.
Some nurses were amazing, but the overall management is poor.
I would not recommend this hospital for emergency care.
- Category Health & Medical
- City Sunnyvale
- State Texas
- Postcode 75182
- Country United States
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