Baylor Scott & White Neurology - Dallas
3434 Swiss Ave, Suite 400, Dallas, Texas, 75204
Patients are generally impressed with the medical expertise of the neurologists at this clinic, often citing life-changing care. The primary complaint is the severe lack of administrative support, specifically regarding phone accessibility and prescription refills. While the doctors are seen as compassionate and thorough, the operational failures of the office staff create significant stress for patients managing chronic conditions.
We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a refill, start the process well in advance and consider visiting in person if the phones are unresponsive.
✓ What Works Well
- Exceptional neurologists
- Comprehensive explanations
- Compassionate care
✗ Areas to Improve
- Phone system issues
- Difficulty with prescription refills
- Long wait times
- Why is it so hard to reach someone by phone?
- How can I ensure my prescription is refilled on time?
The doctors are 10 stars, but the office management is a disaster.
Great care once you actually get in the door.
Frustrating communication barriers.
- Category Health & Medical
- City Dallas
- State Texas
- Postcode 75204
- Country United States
readers daily.