Baylor Scott & White Pavilion - Temple
Health & Medical · Eye Institute

Baylor Scott & White Pavilion - Temple

1815 S 31st St, Temple, Texas, 76504

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

The Baylor Scott & White Pavilion Eye Institute receives mixed reviews. While many patients praise the high quality of surgical care and the expertise of the doctors, there is significant frustration regarding long wait times, administrative hurdles, and inconsistent customer service. It is a large facility where the experience can vary greatly depending on the specific department and staff member.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
20
Lowest

We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 55/100
Pro Tip

Prepay through the app during eCheck-in to save time at the front desk.

Ophthalmology & Optometry
On-site optics store
Pros & Cons

✓ What Works Well

  • High-quality surgical outcomes
  • Expert ophthalmologists
  • Modern facilities

✗ Areas to Improve

  • Long wait times
  • Administrative and scheduling issues
  • Inconsistent staff friendliness
Frequently Asked Questions
  • Why are the wait times so long?
  • Do they accept cash payments?
User Feedback

Surgery was a success, but the wait was brutal.

Staff can be hit or miss.

Great doctors, poor management.

Location Details
Street: 1815 S 31st St
City: Temple
State: Texas
Postcode: 76504
Country: United States
Location
1815 S 31st St, Temple, TX 76504
Quick Info
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