Baylor Scott & White Primary Care Associates - Royse City
6257 FM 2642, Ste 100, Royse City, Texas, 75189
This primary care clinic is generally well-regarded for its friendly staff and attentive doctors. Many patients feel heard and appreciate the thorough care. However, there are significant complaints regarding administrative issues, including rude front desk staff, scheduling errors, and billing confusion. While the clinical care is often excellent, the administrative experience can be a major drawback.
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✓ What Works Well
- Attentive and caring doctors
- Friendly medical staff
- Clean and well-maintained facility
✗ Areas to Improve
- Rude front desk staff
- Scheduling and billing issues
- Poor communication
- Why is the billing so confusing?
- How do I schedule an appointment?
Doctors are great, but the front office is rude.
Very thorough and caring care.
Billing is a constant headache.
- Category Health & Medical
- City Royse City
- State Texas
- Postcode 75189
- Country United States
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