Baylor Scott & White Primary Care at The Star
3800 Gaylord Pkwy, Suite 910, Frisco, Texas, 75034
This practice is a mix of high-quality clinical care and significant administrative frustration. Patients love the doctors but are frequently upset by billing practices, long wait times, and poor communication. It feels like a large, corporate-run facility where the patient experience can vary wildly depending on the staff you interact with.
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The doctors are excellent, but be very careful with billing and verify all charges before your visit.
✓ What Works Well
- Great doctors
- Clean facility
- State-of-the-art equipment
✗ Areas to Improve
- Billing errors
- Long wait times
- Poor communication
- Why am I being charged for a physical?
- How do I get a call back?
Great doctors, terrible billing
Corporate feel
Inconsistent experience
- Category Health & Medical
- City Frisco
- State Texas
- Postcode 75034
- Country United States
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