4461 Coit Rd, Ste 301, Frisco, Texas, 75035
Patients generally have a high opinion of the doctors here, often citing their bedside manner and thoroughness as major strengths. The clinic is seen as a reliable, professional environment. However, there are recurring complaints about the front office staff, particularly regarding communication, billing, and appointment scheduling. It is a classic case of excellent clinical care being hampered by a frustrating administrative layer.
We analyze 63 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the BSW app for check-ins to save time, but always double-check your billing statements for accuracy.
✓ What Works Well
✗ Areas to Improve
The doctors are top-notch, but the front office needs a serious overhaul.
Great care, but be prepared for administrative headaches.
I trust the doctors with my life, but I dread calling the office.